XM Radio Sucks
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A few months ago, I wrote about XM Radio and how they steal your money. I was really frustrated, but not too worried about the 305$ that they charged to our credit card without my consent. I had faith that our credit card company would deal with them, and I’d have my money back soon enough.
Isn’t there something about only having faith in God? Well, I’m not sure even God could get money back from the POS known as XM Radio. Today, I received a letter from our credit card company informing me that while they will still fight for us, they have yet to resolve this matter. XM has sent in information stating that we never cancelled service in the MANY calls we made. What liars. How do they train these people. Never once did I tell them I wanted to continue service. It didn’t even work in my car! In fact, I was more than clear that if using their service would save my life, I would rather die. Lance was clear. But it doesn’t matter because we are still effed. (Do I really have to start curbing my cussing just because Squirt has finally figured out that I have a blog? Shouldn’t he be learning in school rather than reading my blog there?!)
With Lance gone, I was sure Baby Z’s constant need to be held or No David’s constant need for food would do me in. Nope, it’s a letter that has taken me over the edge. I have to rethink strategy. They will not get my money. And while I am at it, I will try and get anyone I can to cancel their service too.
From john.e.b:
Well my subscription was up today and while I was waiting on ignore in some distant country, I googled “XM Radio sucks”. Found this and a few other posts. Glad to see it before I renewed. I told the fella that answered the line that I changed my mind on spending the $360 and that they can keep their crappy customer service to themselves. Take comfort that you have potentially gotten your $305 out of XM Radio as it sits in my pocket and I refuse to renew my subscription. I’ll find a way to continue the process and pay it forward. With one of our girls in ICU at Children’s Hospital, that will be easy for me. It represents a lot of kringle or other bakery that I can get to the staff that takes care of our girl, or other patients. We’ll do something better with it by not giving it to the XM jerks.
From Nicole:
Yes! I’ve made a difference!!! I still hate them to this day.
Sorry for your daughter. We had a baby in NICU for two weeks, and the staff was incredible. It takes some really special people to work in ICU for children. They were amazing with our baby and us, parents who were constantly worried. I hope your daughter gets better soon and you can enjoy your time with her outside a hospital.