Seeking New Orthodontist

By Nicole | Posted April 4, 2011

Posted in Lance, Random | 4 Comments »

I swear…my orthodontist hung up on me today. I am not kidding.

This is the same person I talked about a couple of months ago that cancelled Squirt’s appointment because he needed a solo appointment. (SUPER CREEPY.) I know my parents were proud that I refused to allow Squirt to attend any appointment like that alone. Then after finally rescheduling, they cancelled again due to the ortho being sick. Understandable. We finally set another appointment for today at 4:30. The ortho even called on Saturday to give me crap because Lance had never called him back. Despite the fact that the message from the orthodontist himself said “don’t call back if you can make this time.” Totally true, he was rude when he called me.

Today, I got a call from the office saying we needed to come in an hour later. And I said something about this being the third time they were changing things. I wasn’t rude. Promise. I know when I’m a bitch, and today wasn’t one of those days. And you might be thinking, you seem kind of bitchy, do you really know if you were a bitch to the receptionist. The answer is: I wasn’t a bitch. And now, I wish I would have been one.

Because she is apparently so thin skinned that she couldn’t handle the fact that I pointed out three changed or cancelled appointments and tattled to her boss. He in turn called me back and started arguing about the fact that he told “my husband” that he had jury duty today. And when I finally said that I didn’t need him to call and argue the fact, he hung up on me. So not kidding.

So where are we now? Well, I’ve already paid the damn guy the entire balance. Great move, it seems. I don’t want to return until he calls and apologizes. Lance thinks I questioned him when I wondered out loud if he was going to say something about “hanging up on his wife.” This led to some serious texting back and forth.

Oh and…I was late to spin so I missed that class, my burger date got messed up AND…my husband decided it was too late for Goose to attend the game tonight, so we’re not going to the game. GREAT. FREAKING. MONDAY.

Comments on Seeking New Orthodontist

From Jenn:

Forgot that your blog address changed and am catching up. Gosh you are patient! You probably look at yourself in the mirror and don’t think so, but it comes through. You are only human, and you’re doing a great job. (Good luck with ortho though. I’ve got no advice there.)

Geaux Butler!

From Denise:

Nicole-I have worked in the dental/medical office field for over 30 years, this is totally inappropriate for this office to treat you like this. I have never heard of a “Solo Appointment” & worked for an orthodontist for 6 years in early 90’s.
Is this a solo practice? Also it is not normal for an orthodontist to collect everything upfront seeing as it’s a 2-3 year treatment. Insurance or no insurance. Call me, I have a couple friends that work at a good ortho up here & can find out from them who they would suggest in your area. Concerns me too that this guy might not know his stuff either. Did you dentist refer you there? If so complain to them also.